Confirming your booking
Your chosen activity and date will only be reserved when full payment is received with a completed booking form through the Green Man Survival website. Upon booking you agree to be bound by these terms and conditions and the general conditions of Green Man Survival. The person making the booking accepts these terms on behalf of all members of the party.
The experience you book with Green Man Survival will be run privately for your group, with a minimum of two (2) adults required per booking, up to a maximum group size of eight (8) people including any children. All children are always under the responsibility of the accompanying adults. Child prices are only applicable to children under the age of 16 years on the date that the booked activity takes place.
Green Man Survival also offer courses on set dates which are run for mixed groups; individuals are very welcome to book these courses to join other like-minded folk. Any experiences that are offered as mixed group courses will be clearly stipulated within the course description. Any person under the age of 18 years wishing to partake in a group course must be accompanied by a responsible adult.
It is your responsibility when booking to ensure that you and members of your group are fit enough to cope with the activity and the environment associated with your booking. You are aware that the activities you are to take part in can be of a strenuous and adventurous nature. You acknowledge such risk and therefore accept the need for responsible behaviour. All clients must adhere to the instructions, guidance and decisions of our instructors. Safety decisions made by the instructor are final. You must not be under the influence of alcohol or drugs. You must wear appropriate clothing and footwear for the activity; a minimum recommended kit list is provided for each activity for your own safety. It is your responsibility to ensure that you have the right equipment and are suitably prepared. You maintain responsibility for your own personal belongings at all times. We reserve the right to cancel or curtail your booking due to inappropriate behaviour.
All bookings made are non-refundable. If you have to cancel your booking, you will forfeit your payment made to Green Man Survival. A booking may be rearranged at the discretion of Green Man Survival – contact us in writing to discuss this. No refunds are given if the client does not show up on the day for any reason.
In the event that Green Man Survival are forced to cancel your booking due to circumstances beyond our control, we will contact you to rearrange your booking, or issue a full refund of your monies paid to Green Man Survival. There will be no further compensation offered. Green Man Survival cannot be held liable for any additional costs incurred as a result of cancellation and as such it is highly recommended that you take out suitable insurance to cover cancellation, any personal accident and liability or loss/damage to personal belongings.
Media & Marketing
We may take photographs and/or videos of the experiences we deliver, which can include images of you as our clients. These images and/or videos may be used on our website, social media and in other marketing materials. If you do not wish you or your family to be photographed or filmed or for any photographs and films which may contain images of you or your family to be used in this manner, please advise your instructor and/or the photographer in advance.
Vouchers booked via the Beyonk booking system have the following terms:
- Valid for 12 months from purchase date
- Vouchers redeemable online
- Vouchers are single-use with no change given
- Vouchers cannot be exchanged for cash
- Vouchers are not refundable
- Vouchers are not replaceable if lost or stolen.